Look Beyond Words, SP (“Company” or “I”) respects your privacy and is committed to protecting it through its compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit https://lookbeyondwords.com/ (the “Website”), and/or any content, functionality and services offered on or through the Website, whether as a guest or a registered user, and my practices for collecting, using, maintaining, protecting and disclosing that information.
Information I Collect About You and How I Collect It
I collect several types of information from and about users of my Website, including information (a) by which you may be personally identified, such as name, postal address, e-mail address, telephone number, credit card information (if voluntarily submitted by my visitors), or any other identifier by which you may be contacted online or offline (“personal information“); or (b) about your internet connection, the equipment you use to access my Website and usage details. I collect this information: (a) directly from you when you provide it to me, or (b) automatically as you navigate through the Website (which may include usage details, IP addresses and information collected through cookies, web beacons, and other tracking technologies); and (c) from third parties, for example, my business partners.
Information You Provide to Me
The information I collect on or through my Website may include (a) information that you provide by filling in forms on our Website, including information provided at the time of registering to use my Website, reporting problems with my Website, subscribing to my service, posting material, or requesting further services; (b) records and copies of your correspondence (including e-mail addresses), if you contact me; (c) your responses to surveys that I might ask you to complete for research purposes; (d) details of transactions you carry out through my Website and of the fulfillment of your orders, including financial information you may be required to provide before placing an order through my Website; and (e) your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Additionally, I cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, I cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
In summary, personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Any personal information you post on my website
Any personal information you post on my website
Data about how you use my website
Technical data such as your IP address, your login data, details about your browser, time zone settings and other technology on the device you use to access our website
Your marketing and communication preferences
Any information that you directly provide to me whether through my contact form, survey, over the phone, by email or otherwise
Photographs of you at events
Cookies and Usage Data
Information We Collect Through Automatic Data Collection Technologies
I also may collect various types of non-personally identifiable information to help me make your experience more enjoyable, measure site activity to identify future improvements that should be made, and compile aggregate data to help serve site visitors better.
As you navigate through and interact with my Website, i may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including (a) details of your visits to my Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website, or (b) information about your computer and internet connection, including your IP address, operating system and browser type. I may use your IP address to help prevent fraud, to help diagnose problems with my server, to gather broad demographic information, and to offer you products and services. Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” signals other than cookies, we do not currently respond to “Do Not Track” signals that are undefined.
The information I collect automatically is statistical data and does not include personal information, but I may maintain it or associate it with personal information I collect in other ways or receive from third parties. It helps me to improve my Website and to deliver a better and more personalized service, including by enabling me to (a) estimate my audience size and usage patterns; (b) store information about your preferences, allowing me to customize my Website according to your individual interests; (c) speed up your searches; and (d) recognize you when you return to my Website.
The technologies I use for this automatic data collection may include cookies, flash cookies, and/or web beacons, described below:
Flash Cookies. Certain features of my Website may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on my Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Emails and newsletters sent electronically, as well as Pages of my Website, may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related Website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
If you visit this site with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and I may track aggregate data about the number of visits to this site with an open ID, the number of items “liked” on this site, or items on this site that you choose to share with a third-party social media site.
I do not collect personal Information automatically, but I may tie this information to personal information about you that I collect from other sources or you provide to me.
I do not control and are not liable for the actions of any third parties who I may promote. I pride myself in working with quality companies but have no control over the actions of those third parties. While I am not liable for any of the actions of those third parties, you should feel free to give me feedback from time to time on your experiences with any third parties to whom I work with so that I may enhance my future service to all customers. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
I may employ third party companies and individuals to facilitate my website, to provide the website on our behalf, to perform website-related services or to assist us in analyzing how our website is used.
These third parties have access to your personal information only to perform these tasks on my behalf and are obligated not to disclose or use it for any other purpose.
These service providers may include, but are not limited to:
I may provide paid products and/or services within the website. In that case, I use third-party services for payment processing (e.g. payment processors).
The payment processors I work with are:
How I Use Your Information
I may use the information I have collected from you to enable me to display advertisements to my advertisers’ target audiences. Even though I do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
By submitting your email address on the Website, you agree to receive emails from the Company and its Websites. You can cancel your participation in any of these email lists at any time by clicking the opt-out link or other unsubscribe option that is included in the respective email. I only send emails to people who have authorized us to contact them, either directly, or through a third party. I do not send unsolicited commercial emails, because I hate spam as much as you do.
In addition, you agree that by submitting your telephone contact information on the Website and/or registering to receive the product and/or service offered herein, such act constitutes a purchase, an inquiry, and/or an application for the purposes of the Amended Telemarketing Sales Rule (ATSR), 16 CFR 310 et seq. and any applicable state and local “do not call” regulations. I retain the right to contact you via telemarketing in accordance with the ATSR and the applicable state regulations.
Legal Basis for Processing Personal Information Under General Data Protection Regulation (GDPR)
We may process your personal information because:
I need to perform a contract with you
You have given me permission to do so
The processing is in my legitimate interests and it’s not overridden by your rights
For payment processing purposes
To comply with the law
Retention of Data
I will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or I am legally obligated to retain this data for longer time periods.
Transfer of Data
Your personal information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to me, please note that I transfer the data, including your personal information, to the United States and process it there.
Disclosure of Your Information
Except as otherwise stated herein, I will NEVER share your personally identifiable information with third parties unless you have given me explicit permission to do so, such as in order to fulfill a third party offer that you have accepted from me. However, by permitting me to collect this information, you will be able to receive information on other products and services that may be of interest to you, including related third party offers that I may send directly to you. You also enable me to personalize your experience with me so that I can provide you with the highest quality of service.
By participating in one of my membership programs through the Website, you agree and understand that other members of the program may see the comments, questions, photos, and/or other documents that you post on the membership Website, as well as any responses to you that are posted by the Company or other members. If you do not want your personal details revealed to other members of the program, then please do not post any such information through the membership Website.
Choices About How We Use and Disclose Your Information
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send me an e-mail at email@example.com to request access to, correct or delete any personal information that you have provided to me. I cannot delete your personal information except by also deleting your user account. I may not accommodate a request to change information if I believe the change would violate any law or legal requirement or cause the information to be incorrect.
Your Data Protection Rights Under The General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. I aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
If you wish to be informed what personal information I hold about you and if you want it to be removed from our systems, please contact me at firstname.lastname@example.org.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information I have on you. Whenever made possible, you can access, update or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact me to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to my processing of your personal information.
The right of restriction. You have the right to request that I restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information I have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where I relied on your consent to process your personal information.
I may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about my collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Children Under the Age of 13
My Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. I do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to me, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, I will delete that information. If you believe I might have any information from or about a child under 18, please email me at email@example.com.
Commitment to Data Security
I have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to me is stored in a technically and physically secure environment. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although I take reasonable measures to protect your information, I cannot guarantee the security of your personal information transmitted to my Website. Any transmission of personal information is at your own risk. I am not responsible for circumvention of any privacy settings or security measures contained on the Website.
*Last updated 3/21/2020